By: Andy Chapman | Published: 18 November 2025
Local search is evolving. Traditional map packs and organic results still matter most, but AI driven summaries, richer business panels, and faster answers are changing how people find shops, cafés, holiday stays, and local services.
With Q4 being the busiest search period of the year, Devon businesses can protect their visibility by updating Google Business Profiles, improving reviews, adding seasonal photos, and using simple structured data that helps search engines understand what they offer.
AI is not replacing map packs or local listings, but it is influencing how often people click through to websites.
Here are the real, measurable shifts:
Google reports that more than 59% of searches end without a click (Source: WsiWorld). For local queries, this often means people get opening hours, directions, menus and reviews directly on the results pagewithout ever visiting a website
These appear in around 10% to 18% of commercial local queries depending on the industry. It’s still not dominant, but the numbers are growing.
This is one of the biggest practical changes with some industries now show only two map results instead of three, especially in “best near me” searches.
Google has explicitly stated that fresh media improves local relevance. None of these changes remove the need for a website, they simply mean your first impression now happens before anyone lands on it.
The run-up to Christmas is when local discovery peaks, especially for people gift shopping, booking for Christmas meals, trades and home services, holiday accommodation, local festive activities and events.
But two things happen simultaneously:
Shops update their opening hours, Restaurants publish festive menus, Holiday providers start January bookings and this all creates a seasonal traffic jam in the results.
Someone searching “coffee near me Exeter” will often choose the place with the best combination of: recent photos, up-to-date hours and fresh reviews before they ever consider scrolling to websites.
This is where businesses win or lose visibility.......
Instead of chasing rankings, the smartest Devon businesses focus on being the obvious choice on the results page.
Here’s what that looks like.
Google Business Profile (GBP) has become the front door of local discovery.
A strong profile includes:
Link: https://support.google.com/business/
Weekly uploads help with Winter scenes, decorated interiors, product close-ups, behind-the-scenes shots, they all count!
A stream of reviews mentioning real services improves your appearance in map packs, for example:
‘Amazing roast dinner in Sidmouth last weekend’ is much stronger than ‘Great place.’
Search engines look for consistency and your homepage should clearly state:
Most local businesses will do one or two of the right things, but very few will do all five of the actions below consistently:
When done together, these create a visible gap between you and similar businesses in the same town.
Before the December rush begins, make sure your business is visible wherever Devon residents and visitors are searching. I offer a free local SEO audit that examines your Google Business Profile, local citations, schema markup, review profile and readiness for AI-driven search.
The audit delivers a prioritised list of specific improvements, no vague recommendations, just clear actions ranked by impact and ease of implementation.
I'm based in Exmouth and work exclusively with Devon businesses. I understand the local search landscape because I work in it every day.
Added: 07 November 2025
Click-through rates across Google have dropped sharply, not because your SEO failed, but because AI summaries, map packs, and instant answers now absorb attention before visitors reach your site. To stay visible, businesses must own their entities, strengthen local schema, and publish answer-first content that both humans and AI engines cite.
Added: 17 October 2025
The branding landscape is undergoing its most significant shift in decades, but it's not about choosing sides between visual design and brand identity it's about understanding how their roles are evolving.
Added: 09 October 2025
If you want direct access to senior expertise, faster decisions, and more flexibility for your digital marketing or web development project, a consultant often delivers better value.
Added: 20 September 2025
AI search isn't just changing how customers find you, it's fundamentally restructuring the relationship between businesses and their audiences.
Added: 02 September 2025
If you run a business in Devon, your website should make it easy for people to find you, and even easier to choose you. The fastest wins come from getting the basics right: fast, stable pages, clear structure, useful content, and tidy local signals that prove you actually serve this area.
Added: 12 August 2025
AI search now includes answer engines Google's AI Overviews, Perplexity, Gemini, ChatGPT and more. Winning visibility means structuring your site so machines can trust, summarise and cite you [1]. Below is how I help Devon businesses show up without handing away every last playbook detail.